FAQ
Frequently Asked Questions
Do you accept returns?
Please visit the Return/Exchange/Return Policy featured on the bottom on the website.
How long does shipping take?
Uncle Andy and Sophie are working hard on all orders! Alex And Andy takes pride in quick turnaround times and are so excited you’re eager for your purchase to arrive. Please allow up to 2 weeks for shipping, although orders within the United States typically arrive within a week or less. Thanks for the support. ☺
Do you do customized orders?
Thank you for your interest in our products! At this time, due to the amount of orders we receive, we do not offer customized pet bandanas. We do offer wholesale and bulk orders and encourage you to reach out regarding those orders through our contact page!
Do you ship internationally?
Yes we do! Please be advised international orders can take longer and may require additional charges due to customs. We can’t wait for you to receive your order.
Are there different t-shirt sizes?
For sure! Alex And Andy currently carries shirt sizes S-3XL. Uncle Andy worked so hard on the t-shirt designs and we can’t wait for you to see them!
Are there different pet bandana sizes?
Of course! Alex And Andy carries sizes XS-XL. Please visit the pet bandana page to learn more about the different sizes offered.